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The Privilege of Representing Policyholders
I'm attorney Inge Johnstone. I am a policyholder lawyer and am proud to be one. Policyholder lawyers represent people and businesses...

Inge Johnstone
2 min read


The Eleventh Circuit Delivers More Bad News for Policyholders in a Tragic Case involving an Accidental Death Policy
The Eleventh Circuit Court of Appeals, which oversees federal appeals for Alabama, Georgia and Florida, reversed a federal district court...
Inge Johnstone
5 min read


Common Construction vs. Similar Construction: Choose the Right Replacement Cost Coverage to Get Your Home Built Back Like it Was Before Your Insurance Loss.
If your home is seriously damaged or destroyed by an event like a fire, hurricane, or tornado, you likely want it rebuilt back with at...

Inge Johnstone
2 min read


Surplus Lines Policies Leave Consumers Unprotected When Disaster Strikes
As traditional insurers like State Farm cease writing homeowners insurance policies in coastal areas and even states like California and...

Inge Johnstone
4 min read


Eleventh Circuit Relies on Quirky Interpretation to Bounce Claim for Coverage Under Commercial General Liability Policy by Trampoline Installing Landscaper
In Snell v. United Specialty Insurance Company, the Eleventh Circuit Court of Appeals held that a commercial general liability insurer...
Inge Johnstone
3 min read


Help: My Insurance Company Refuses to Participate in the Appraisal Process!
I wrote the above letter in response to a letter I received from an insurance company claiming that it would not consider appraisal under...
Inge Johnstone
3 min read


After the Texas Tornadoes: Tips for Dealing with the Insurance Company
The Aftermath Storm season in Texas has already been devastating this year. If your house or commercial property has been struck by one...

Inge Johnstone
3 min read


Policyholder Protections: Texas
This week I would like to focus on policyholder protections afforded by another state that I am currently licensed in: Texas. While...

Inge Johnstone
4 min read


Be Careful Policyholders: 2024 Is Already a Bad Year for Tornadoes and More Are On the Way!
Policyholders were Affected Yesterday and Bracing for Upcoming Tornadoes Yesterday, powerful tornadoes ripped through Southwestern...

Inge Johnstone
3 min read


Leveling the Playing Field: Tools for Protecting Policyholders in the State of Washington
Different states have different tools for protecting insurance policyholders from wrongful claims denials and other insurer malfeasance....
Inge Johnstone
3 min read


What State Farm Doesn’t Want You To Know About Choosing an Insurance Company.
With most products that you purchase, you can look at the product, inspect it, look at consumer reviews, and otherwise find out about the...
Inge Johnstone
3 min read


Two Recent State Farm Cases Show Unfairness of One Year Policy Limitation on Homeowners Insurance Claims
Headquarters of State Farm, the insurance company involved in these cases
Inge Johnstone
2 min read


The Eleventh Circuit Once Again Stiffs Policyholders
In Lemons v. Principal Life Insurance Company, the Eleventh Circuit Court of Appeals once again shorted Alabama policyholders by holding...
Inge Johnstone
3 min read


Should State Farm Make All of Its Claims Handling Guidelines and Bonus Structures Open to Its Policyholders?
Insurance has been described as a public trust and insurance is essential to the way we live our lives both personally and in our...
Inge Johnstone
3 min read


CMS Announces New Rule on Junk Medical Insurance Policies
Finally, new rules have been passed to protect consumers from junk policies. Read about them here!
Inge Johnstone
1 min read


Understanding Insurance Subrogation Rights from a Personal Injury Verdict or Settlement
Understanding Insurance Subrogation Rights from a Personal Injury Verdict or Settlement “Why is my health insurance company entitled to a...

Inge Johnstone
3 min read


Reporting Potential Insurance Claims
What Types of Problems Give Rise to Potential Claims? Different types of events can give rise to the need to report an insurance claim....

Inge Johnstone
6 min read


After the Tornado : Tips for Dealing with the Insurance Company
The Aftermath  If your house has been struck by a tornado and you were home, then you've just lived through one of the most terrifying...

Inge Johnstone
4 min read


Appealing Your Denied Health Insurance Claim
Unfortunately, too many Americans find themselves on the wrong side of the denial of a health insurance claim. When this happens, people...

Inge Johnstone
4 min read


Negotiating With the Insurance Company When your Car is a Total Loss
When your policy provides for payment of the actual cash value or replacement with one of the same kind or quality, here are some things...

Inge Johnstone
1 min read
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