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How Texas-Sized “Hail From Hell” Forms!
Hail can be one of the most destructive natural phenomena and the number and intensity of hail storms have been increasing as average...

Inge Johnstone
2 min read


Insurance Industry Made Record Profits in 2024
A new report states that the U.S. Property and Casualty Insurance Market made over $100 billion dollars in net profits, setting a new...

Inge Johnstone
1 min read


Pay Close Attention To Your Policy Language Or You May Get Nothing
Florida Court of Appeals guts policyholder verdict for failure to prove damages and failure to follow post loss conditions.

Inge Johnstone
4 min read


After the Alabama March 15 Tornadoes: Tips for Dealing with the Insurance Company
Storm season in Alabama has already been devastating this year. If your house or commercial property has been struck by one of the recent to

Inge Johnstone
3 min read


Tips for Commercial Property Owners to Maximize Insurance Recovery
Before You Have a Loss Select a competent insurance broker. Look for someone specializing in commercial insurance , not an agent selling...

Inge Johnstone
3 min read


Useful Lessons I Learned from Public Insurance Adjusters in Texas
Last week I attended the spring meeting of the Texas Association of Public Insurance Adjusters. If you don’t know, public adjusters are adju

Inge Johnstone
3 min read


Attacking or Upholding Appraisers, the Umpire or the Appraisal Award
This post is part three in a three-part series in which I have discussed the appraisal process. The appraisal process is a method written...

Inge Johnstone
3 min read


How Do You Choose an Appraiser When You Have a Commercial Property Claim?
Courts will usually enforce appraisal awards absent some conduct such as fraud or collusion. Since there are very few avenues for...

Inge Johnstone
2 min read


Is Appraisal the Right Fit For Your Commercial Property Loss?
What is an Appraisal? Your commercial property insurance policy contains an important tool to help you resolve disputes with your...

Inge Johnstone
3 min read


Your Adjuster May Not Be the Bad Guy
When your claim is denied or underpaid, it can be hard not to be angry with your insurance adjuster. However, the more policyholders I...

Inge Johnstone
3 min read


Thoughts From The WIND Conference
I attended the WIND conference in Dallas TX last Tuesday. Unfortunately, my American Airlines flight had some difficulties and I was...

Inge Johnstone
3 min read


What is Business Interruption Coverage?
Business interruption coverage is a type of coverage found in many commercial property policies that seeks to reimburse a business owner...

Inge Johnstone
3 min read


The California Wildfires Affect All of Us: Here is How We Can Recover and Learn
The Devastation in California Our hearts go out to the thousands displaced by the Eaton and Palisades wildfires which to this point have...

Inge Johnstone
4 min read


Texas Supreme Court Announces Rules for Interpreting Excess Policies
In Ohio Casualty Insurance Company v. Patterson-UTI Energy, Inc., the Texas Supreme Court held that Texas courts must look to the...

Inge Johnstone
3 min read


How to Actually Pick an Insurance Company
Consumer Policies (ex. Home, Auto, Life, Renters) Choosing an insurance company today can be very confusing. Insurance companies spend...

Inge Johnstone
4 min read


A Scarcity Mentality Causes Insurers to Cut Coverage and Claims
A scarcity, winner-take-all mentality causes insurers to reduce coverage, raise rates, and commit bad faith by focusing on reducing...

Inge Johnstone
2 min read


The Texas Insurance Industry Can Learn How To Reduce Claims Losses by Looking at Alabama’s Fortified Roof Program
Texas Needs to Adopt a Fortified Roof Program to Protect its Policyholders Today’s Houston Chronicle featured a very instructive piece on...

Inge Johnstone
2 min read


Recent TWIA Meeting Reveals That Texas Insureds Have Had A Tough Year
The Texas Windstorm Insurance Association Board met on November 13 to review its budget. The TWIA provides wind and hail coverage for...

Inge Johnstone
1 min read


Your Liberty National Cancer Policy May Provide Full Payment for Chemo Expenses
Liberty National Tried to Pull the Bate and Switch on Its Cancer Policyholders In the late 1970s and early 1980’s, Liberty National...

Inge Johnstone
3 min read


Is State Farm Underpaying Claims For Roof Damage Because It Thinks it Is Paying “Too Much” for Roofs?
State Farm policyholders rely on State Farm to pay what it owes under its policies…no more…no less. In addition, the amount that State...

Inge Johnstone
1 min read
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